A lot of my work involves facilitating large meetings where groups need to collaborate to resolve difficult issues or develop future plans for working together. Over the last 12 months I have started to share 4 Golden Rules with the participants which always seem to significantly improve the results we get. Here they are!
A tradesman does their work as a means to an end whereas a craftsman does their work from a desire to do the job well for its own sake. Which are you or are you a bit of both?