Any social organisation from the smallest team to the largest enterprise carries with it a social network. Until recently these social networks were largely invisible to the organisations which depended on them. Now Social Network Analysis or SNA is a hot topic but what is it, where did it come from and how does it work: Richard Cross, bioteams.com Guest Author, explains.
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Ken is an expert practitioner, author and speaker on Collaboration, High Performing Teams, Change Management, Business Strategy and Leadership Development.