Meetings and decisions

A lot of my work involves facilitating large meetings where groups need to collaborate to resolve difficult issues or develop future plans for working together. Over the last 12 months I have started to share 4 Golden Rules with the participants which always seem to significantly improve the results we get. Here they are!

I have been piloting a radically different approach to meetings which I am calling “Egoless Meetings” which addresses three popular unwritten rules about good meeting practices which are unfortunately totally wrong. RULE 1 is that everybody gets to speak. RULE 2 is that discussions in themselves can be useful. RULE 3 is that when you meet you must work as a team not as individuals.

I had a great chat on the good, the bad and the ugly of organizational meetings with Phil Daoust of The Guardian newspaper as part of a excellent in-depth article which appeared today in G2 (April 23) entitled “How to have a meeting”. Here are the online links to it:

The way a team decides to decide is one of the most important decisions it makes. In the excellent book, “Why Teams Don’t Work” the authors, Harvey Robbins and Michael Finley, identify seven key decision-making methods for teams.

Good operational meetings, whether co-located or virtual, are the engine of organisational and project governance. However often their success is left totally to chance. Here are my five key tips for making them more effective:

The most widely used tool for mobile, distributed and virtual teams is still the plain old telephone conference call. However it is also the most badly used! So whether you are talking over Skype, mixing it with screen sharing and messaging, using your corporate PABX or just calling in to an external service if you follow these 12 simple rules you will get much better calls.

The Delphi Technique is a proven way to harness collective group intelligence (popularly known as the wisdom of crowds) in a wide range of applications.

Credit to Christopher Allen & Shannon Appelcline for identifying an interesting historical book, Robert’s Rules of Order, originally written in 1896 and proposing a set of rules for conducting Fair and Orderly Meetings & Conventions. Many of Robert’s Rules would seem to apply to today’s virtual meetings too.