In a 12-minute video Michael Cavanagh discusses the difference between complicated and complex projects and describes the additional project management techniques needed to succeed in the latter. Michael also demonstrates an on-line assessment tool to allow the whole project team to quickly establish consensus on the issues and the options for addressing them.
In the second short video "Complex or merely complicated?" in his series on Project Management Michael Cavanagh explains the difference between "complicated" and "complex" and why you really need to know which of the two you are dealing with as a project manager
In this excellent 3-minute video Michael Cavanagh explains how familiar 'first order' project management tools are vital, and perform well up to a point; but as project complexity increases, less prescriptive '2nd order' techniques must be deployed. The difference in outcomes are as great as playing of basic scales on a piano versus the work of a great virtuoso such as Rachmaninov.
Fritjof Capra says organisations are not just like living systems - they are living systems!